Compare / Zendrive

RightDesk vs
Intercom

Fin charges more the better it works. We don’t.

Intercom Advanced is $85/seat plus Fin at $0.99 per outcome (and $9.99 per lead qualification). RightDesk includes Support and SDR agents in the desk. You buy credits for actions, with triage and drafts at zero. Success does not raise the meter.

The point of switching is a better relationship with each customer — AI that stays on a leash, outcomes you can see, people who don’t have to repeat themselves.

Intercom

Advanced $85/seat/mo annual + Fin $0.99/outcome + $9.99/qualification

RightDesk Desk

Desk $79/mo + credit packs ($249 per 1,000). A qualification is 5 credits.

Side by side

Intercom RightDesk
Messenger / inbox Yes Yes
CRM depth Lightweight Leaddrive
E-signature — Yes
LINE — Yes
AI billing Per outcome Capacity (credits)
Qualify a lead $9.99 5 credits

Why Desk

  • A good month of resolutions does not produce a surprise invoice.
  • SDR and support share the record Fin cannot see (the signed contract, the last campaign).
  • Desk is less than one Intercom Advanced seat before Fin starts.

When they still win

Intercom’s messenger for in-app SaaS is still best-in-class. If the product is a web app and the inbox is the product, compare that surface honestly.

Start on Free

Replace Intercom. Keep the relationship in one place.

No credit card required. Free 14-day trial.

See Free, Desk, Harness, Atelier →