Capability — Signdrive
A full e-signature tool living inside the CRM and the support desk. Send a contract from the deal you are working, countersign it, and the executed copy stays attached to the person and the company — not buried in someone's downloads folder.
Audit trail on every envelope
What Signdrive does
Standalone signing tools give you a signed PDF and an email receipt. Signdrive gives you a signed PDF that is already filed against the deal, the company and the contact — and that other parts of RightDesk can react to.
01
Raise an agreement from inside a deal, a company or a support ticket. The recipients, the account and the context are already filled in.
02
Save your MSA, NDA, quote and renewal papers as templates with fields that pre-fill from the record — legal name, address, term, amount.
03
Route to several signers at once, or in sequence when your counterparty needs an internal approval before your countersignature.
04
Every view, every signature, timestamped with signer identity and IP, kept with the executed document and exportable as a certificate.
05
Chase unsigned envelopes on a schedule you set. The moment it is signed the chasing stops and the deal owner is notified.
06
Executed documents are attached to the contact, the company and the deal at once. Support can see the signed terms without asking sales for a copy.
One document, end to end
Step 01
Pick a template from the deal. Fields fill from the CRM record; you check the term and the number.
Step 02
Add signers in order, set reminders, send. The envelope appears on the customer timeline immediately.
Step 03
Counterparty signs in the browser, no account required. Each action is written to the audit trail.
Step 04
Executed copy attaches to contact, company and deal. Maildrive can pick it up as an onboarding trigger.
Part of the whole
When the agreement lives in the same system as the tickets and the pipeline, an agent answering a question about entitlement can simply read the signed terms. That is the whole argument for keeping signature inside the CRM rather than beside it.
See the full 360 viewAgreements on this company
Master Services Agreement · 24 mo · countersigned
Mutual NDA · executed before first call
Order Form — Q3 expansion · awaiting finance
Renewal 2027 · opens 60 days before term end
Signdrive ships with RightDesk. Same record, same audit trail, same bill.