Compare / Zendrive
Omni plus CRM plus sign is already more than Desk.
Freshdesk Omni Growth is $29/agent. Add Freshsales, Freddy Copilot, campaigns and a signer and the “cheap Zendesk” story is gone. RightDesk is that stack at one $79/mo Desk price, unlimited seats.
The point of switching is a better relationship with each customer — AI that stays on a leash, outcomes you can see, people who don’t have to repeat themselves.
Freshdesk
Omni Growth $29/agent; + Freshsales; + Freddy Copilot ~$29/agent; + sessions
RightDesk Desk
Desk $79/mo, all five products, 200 AI credits
Side by side
| Freshdesk | RightDesk | |
|---|---|---|
| Ticketing | Yes | Yes |
| CRM | Freshsales, extra | Yes |
| E-signature | — | Yes |
| LINE | — | Yes |
| AI | Copilot + sessions | Credits, triage free |
| Seats | Per agent | Unlimited |
Why Desk
When they still win
If you only need email ticketing for two agents, Freshdesk Growth can be cheaper than Desk. The day you add sales and WhatsApp, it isn’t.
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